What is Network Management

Network management is the design, administration, maintenance, and provisioning of networked systems.

  • Design is the first step towards implementing a solid foundation for your IT infrastructure. We create a network design around your needs and plan for future growth and expansion.
  • Administration is about keeping track of resources on the network and how they are assigned. It’s also about managing equipment and software lifecycles and securing your assets and customer data.
  • Maintenance is concerned with performing repairs and upgrades. Such as when equipment must be replaced, when a router needs a security patch or when a new switch is added to a network. It also includes all the "housekeeping" that is necessary to keep the network under control.
  • Provisioning is concerned with configuring resources on the network to support a given service. For example setting up the network to integrate with a Voice over IP (VoIP) service.

What specifically does Team Networks do to manage my network?

We designed our NetManage service level agreement as a complete turnkey outsourced IT solution.

We make it easier than ever to budget, manage and understand your IT support services. Our NetManage service features a unique combination of high-level on-site support, remote help desk and one or more of our essential Cloud-Based security services for the ultimate flexibility and protection. The essentials of our NetManage Service Agreements are:

  • Server Management Services (e-mail, backup, security, database, Web, etc.)
  • Desktop Management
  • Network Infrastructure Management (routers, switches, hubs, cabling, etc.)
  • Project Management Services
  • Hardware Repair Services
  • Internet Domain Management Services
  • Security, anti-virus and anti-spyware
  • IT Strategic Consulting and Expert Advice
  • Emergency Response Service
  • Remote Data Backup Service

Is my Company the right size for Team Networks support capabilities?

Team Networks specializes in providing high quality IT support services to small and medium size businesses. Our services are geared toward organizations with 5 to 250 users.

There’s a lot of buzz out there about Cloud computing, but we’re not sure we’re ready. Are you going to push us in that direction?

Cloud computing isn’t for everyone and we would never push a technology just because it is getting a lot of press.

In many situations Cloud computing can reduce the need for expensive hardware upgrades, but it can also present hidden risks or quickly-escalating costs. If we think a particular technology will save you money or provide a competitive advantage, we’ll discuss it’s pros and cons with you so you can make the right decision for your business.

What makes the Team Networks solution better?

Not all Managed Service Providers are created equal! Team Networks has been in business more than 40 years and has successfully supported hundreds of unique clients.

Our brand of service includes always staying personally connected with the people we serve. Many of our competitors think it’s ok to provide IT support from a distance, but we strongly believe that technology is a full-contact sport. With Team Networks you have a partner that is watching your network 24x7 and working at your business when you need us most.

How is Team Networks pricing structure better than other IT support firms?

Have you noticed that other companies — including those that claim they offer fixed price services — don’t reveal their pricing upfront?

That’s because they want to sell you a lot of services you don’t need or want. At Team Networks, we believe you shouldn’t pay for things you don’t need. That’s why we offer two pricing options on our service plans. We offer a fixed rate plan that includes all of our services for one monthly fee or our As Needed plan which covers server and workstation management with an hourly rate for any services you request outside of the management agreement. We will provide you a quote up front after our free review and consultation.

Will Team Networks recommend and/or purchase hardware and software products for me?

We can usually meet or beat advertised prices on hardware and software products, and we are always happy to offer unbiased product recommendations.

Team Networks never accepts fees or gifts to recommend certain products or brands, so you can be sure our advice will always be objective. If it makes more sense for you to purchase hardware and software from other vendors we are happy to assist you with the right product selections.

How can I get more information and get started with your Services?

Just give us a call at (307) 235-6691 and we’ll be happy to schedule an appointment with you to discuss your particular business needs.

Technology isn’t perfect, it will fail and it will become obsolete. Going in with that understanding your business needs a retainer based relationship with a service company that you can rely on when you need them most.

Lets Get Started

Every relationship begins with a conversation!